db76 Privacy Policy — How We Protect Your Personal Data

🗂️ Data We Collect

db76 collects personal data from you in several ways — directly when you register and use the platform, automatically when you browse the site, and occasionally from third-party sources where necessary for verification or fraud prevention purposes. The categories of personal data we collect are described below.

Registration & Identity Data

When you create a db76 account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, and a password of your choosing (stored in hashed form — never in plain text). If you later complete identity verification (KYC), we will also collect a copy of your government-issued identification document (National ID card, passport, or driving licence) and any supporting proof-of-address document you submit.

Financial & Transaction Data

To process deposits and withdrawals in Bangladeshi Taka (BDT), db76 collects transaction records including the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), the mobile number or partial card number associated with the payment method, transaction amounts, timestamps, and transaction reference identifiers provided by your payment provider. db76 does not store full card numbers, CVV codes, or mobile wallet PINs.

Gameplay & Betting Activity Data

We record your activity on the db76 platform, including bets placed, games played, game session durations, bet amounts, winnings, and bonus usage. This data is used to manage your account, settle bets accurately, calculate bonus wagering progress, detect unusual betting patterns, and support responsible gaming monitoring.

Technical & Device Data

When you visit db76, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited during your session. This data helps us optimise the platform's performance and security across the wide range of devices used by our Bangladeshi player base — from desktop browsers in Dhaka to mobile connections in Chittagong, Sylhet, and Khulna.

⚙️ How We Use Your Data

db76 uses your personal data strictly for the purposes described in this Privacy Policy. We do not use your data for any purpose that is incompatible with those stated here without first seeking your consent or informing you of the change.

Account Management & Service Delivery

The primary purpose for collecting your personal data is to create and manage your db76 account, verify your identity, process deposits and withdrawals in BDT, settle bets and casino game outcomes accurately, deliver bonuses and promotions to which you are entitled, and provide responsive customer support via live chat and email.

Legal Compliance & Fraud Prevention

db76 is legally obligated to carry out Know Your Customer (KYC) and anti-money laundering (AML) checks on player accounts. Your identity and financial data are used to fulfil these obligations. We also use automated systems to monitor account and transaction activity for signs of fraud, bonus abuse, multi-accounting, and prohibited conduct as defined in our Terms & Conditions.

Responsible Gaming Monitoring

Your gameplay and transaction data is analysed to identify patterns that may indicate problem gambling behaviour — such as rapidly increasing bet sizes, extended uninterrupted play sessions, or a sudden change in deposit frequency. Where such patterns are detected, db76's responsible gaming team may reach out to check on your wellbeing or apply protective measures as outlined in our Responsible Gaming Policy.

Platform Improvement & Analytics

Aggregated and anonymised technical and gameplay data is used to understand how players interact with db76, which games and sports markets are most popular, how the platform performs across different devices and connection speeds, and where the user experience can be improved. This analysis does not involve identifying individual players.

Communications

db76 will use your email address and mobile number to send you transactional communications — such as deposit confirmations, withdrawal status updates, KYC request notifications, and security alerts. With your consent, we may also send you promotional communications about new games, upcoming BPL cricket markets, seasonal offers (Eid, Pohela Boishakh), and db76 platform news. You may withdraw your consent for marketing communications at any time by contacting support.

🍪 Cookies & Tracking Technologies

db76 uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, maintain your login session, and gather anonymised analytics data about site usage. This section explains what cookies we use and how you can control them.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as whether you are logged in, your preferred language, or your most recent activity. Cookies do not contain executable code and cannot be used to access other data on your device.

Types of Cookies Used by db76

• Essential Cookies: Required for the db76 platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect your account from cross-site request forgery attacks. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as your chosen interface settings and notification options. These improve your experience but are not strictly essential.
• Analytics Cookies: Collect anonymised data about how users navigate db76 — which pages are visited most, how long sessions last, and where users exit. This data is used in aggregate form only and does not identify individual players.
• Fraud Prevention Cookies: Help db76's security systems detect and prevent suspicious activity such as automated bot access, credential stuffing attempts, and unusual login patterns.

Managing Cookies

You can control and delete cookies through your browser settings. Most modern browsers (Chrome, Firefox, Samsung Internet, Opera Mini) allow you to view all cookies stored on your device, block cookies from specific sites, or clear all cookies when you close the browser. Please note that disabling essential cookies will prevent you from logging in to db76 and using core platform features.

🤝 Data Sharing & Third Parties

db76 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and use it solely for the specified purpose.

Payment Processing Partners

To process BDT deposits and withdrawals, db76 shares necessary transaction data with payment processors including bKash, Nagad, Rocket, Upay, and card processing networks (Visa, Mastercard). The data shared is limited to what is required to complete the transaction — typically the transaction amount, your registered mobile number or partial card details, and a transaction reference. These partners operate under their own privacy policies and security frameworks.

Game Software Providers

db76 uses third-party game software from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game from these providers through the db76 platform, a player session token (a temporary, anonymised identifier) is passed to the provider's game server to enable the game to function. Your full name, email, or financial details are not shared with game providers.

Identity Verification Services

For KYC verification purposes, db76 may use third-party identity verification services to authenticate the documents you submit. These services process your submitted document data in accordance with strict data protection standards and do not retain copies of your documents beyond the period required for verification.

Legal & Regulatory Disclosure

db76 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required to do so by applicable law, a court order, or a legitimate legal process. In such cases, db76 will disclose only the minimum data required to fulfil the legal obligation and will notify you of the disclosure where legally permitted to do so.

🗄️ Data Retention & Storage

db76 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and to resolve any disputes or enforce our agreements. The specific retention periods for key data categories are outlined below.

Data Storage Location

db76 stores player data on secure servers protected by physical and digital access controls. Server infrastructure uses encryption at rest for all personally identifiable information. Backups are maintained on a regular schedule and are subject to the same encryption and access control standards as primary data stores.

Data Deletion

When the applicable retention period for a category of data expires, db76 securely deletes or anonymises that data so that it can no longer be linked to you as an individual. Where you request deletion of your data before the end of the standard retention period, we will delete all data that we are not legally required to retain and inform you of any categories that must be kept for legal reasons.

⚖️ Your Privacy Rights

As a db76 player, you have a number of rights with respect to the personal data we hold about you. We are committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team via live chat or at the email address listed in Section 8.

• Right of Access: You have the right to request a copy of all personal data that db76 holds about you. We will provide this within 30 days of your verified request, in a readable electronic format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic profile information directly through your account settings or contact support for assistance with other data categories.
• Right to Erasure: You may request that db76 delete your personal data. We will fulfil this request to the fullest extent permitted, subject to any legal retention obligations (such as AML and financial record-keeping requirements) that prevent us from deleting certain data.
• Right to Restrict Processing: In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you may request that db76 temporarily restrict the processing of your personal data beyond what is strictly necessary to maintain your account.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another service provider where technically feasible.
• Right to Object: You have the right to object to db76 processing your personal data for direct marketing purposes at any time. To opt out of marketing communications, contact our support team and your preference will be updated within 5 business days.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing emails), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

🛡️ Data Security Measures

db76 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure. While no online platform can guarantee absolute security, the measures below reflect our commitment to protecting the data of our Bangladeshi player community.

Technical Safeguards

• TLS/SSL Encryption: All data in transit between your browser or app and db76's servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Encryption at Rest: Personally identifiable information stored in db76's databases is encrypted at rest using AES-256 encryption.
• Password Hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hashing algorithm with per-user salting, making them unreadable even to db76's own engineering team.
• Firewall & Intrusion Detection: db76's server infrastructure is protected by enterprise-grade firewalls and intrusion detection systems that monitor for and block suspicious access patterns in real time.
• Access Controls: Access to systems containing personal data is restricted to authorised db76 staff on a need-to-know basis, with role-based access controls and activity logging.

Organisational Safeguards

• db76 staff with access to player data undergo regular data protection training.
• Third-party vendors who process player data on our behalf are subject to data processing agreements that bind them to equivalent security standards.
• db76 maintains an incident response plan to manage and notify affected players promptly in the event of a confirmed data breach.

📬 Policy Updates & Contact

Updates to This Privacy Policy

db76 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, new legal requirements, or improvements to platform features. When we make a material change to this policy, we will update the "Last Updated" date at the top of the relevant section and, where appropriate, notify registered players via email or an on-site notification.

We encourage you to review this Privacy Policy periodically to stay informed about how db76 handles your personal data. Your continued use of the db76 platform after a policy update has been published constitutes your acceptance of the revised policy. If you do not agree with any change, you are entitled to close your account and request deletion of your data as described in Section 6.

Contacting db76 About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data db76 holds about you, please reach out to our support team. We treat all privacy-related enquiries as priority matters and will acknowledge your communication within 24 hours.

You may contact us via the live chat feature available 24/7 on the db76 platform (average response time under 2 minutes), or in writing to our support email address shown below. Our support agents are available in both English and Bengali to assist players across Bangladesh — from Dhaka and Chittagong to Rajshahi, Barisal, Rangpur, Mymensingh, and beyond.

Governing Law

This Privacy Policy is written in English. In the event of any conflict or ambiguity between this policy and any translated version produced for convenience, the English version shall prevail. db76 is committed to handling all privacy matters with transparency, fairness, and respect for the trust our Bangladeshi players place in our platform.